Happy Clients Are The Key To My Success!
To our friends and neighbors in the Willow Run Community:
Judy and I have thoroughly enjoyed our time in WRC ..it is a fabulous neighborhood!
Professional sales people always use a process and methodology that is repetitive and proven. That is why they are so successful.. As long term owners of both Commercial and Residential properties in multiple states, with as many as 11 properties owned at at any given time; we thought we'd share our experience working with the Ida Terbet Team on this complicated two home relocation.
We have interviewed many, but exclusively worked with Ida Terbet and her "Team" for over 15+ years. She is the only Real estate person who has proven her" Sales System" works repeatedly.
Almost all the WRC homes need some TLC...just wait until you see your Home Inspection report!
Ida has an "in house" Team for any repairs, quickly, correctly and competitively priced...most important is speed and multiple disciplines ...so you can hit the closing timelines. You need someone with plumbing, carpentry,
masonry, structural, roofing, electrical, painting, dry wall...you get the picture. Imagine trying to find and qualify these disciplines ..on time!
We have never found anyone even close to Ida Terbet to get us the best price and sell our homes quickly. You may have Realtor friends in the business...but this is a major business transaction..with one of your largest
assets. Always use a Professional!
All the best,
Joe and Judy
We just wanted to thank you for all of your help with finding us a home! You were so kind and I know you went above and beyond for us; we’re so thankful! Michael was amazing and we loved working with him! You were right; he’s spectacular. We’ve already recommended him to my parents and several others we know are looking for a home. You guys are incredible; we’re so thankful that God brought us you! Can’t wait to get settled and have you over! Steve’s parents will be here in September too, so we’ll have to plan something then too. Thanks for everything!
Steve & Ashley
Thank you for helping us sell our house and for the salad bowl you made especially for us.
Hope you had a nice Mother’s Day Sunday. We went to visit our son in Virginia and I had a wonderful Mother’s Day with him and his 2 kids and wife.
Louay & Baha Tappouni
Thank you so much for the lovely monogrammed throw. I have never felt anything so soft! So kind of you to think of us.
We are all so appreciative of your successful efforts to sell the house. It is a sad loss to me, but the new owners are very excited about their new home and have assured me they will invite me to see the result when they finish making it their own!
Thank you again. We all wish you continued success with your business.
Thanks for attending my housewarming and for the gift of the green bowl & cocktail napkins. The bowl is now front and center on the coffee table in the “gathering room”.
Everyone enjoyed meeting “the face on the truck”, I had so many people ask to be introduced to you. Your fame precedes you!
Thanks again for all you did to the 800 Willow Run Drive sold and for introducing me to all the wonderful people who have helped me at my new home.
Betsy Whitmore (formerly Kelley)
We wanted to say thank you for all that you did to make the selling of our home and the buying of our new one become a reality.
Ida, you went beyond the call of duty, shielding us from all the stuff that was going on, so as not to worry us in any way. I know you had very late calls dealing with the selling of the home. It must have been very stressful, but you never showed your frustration to us. When it looked like the deal may go south, you gave up part of your commission to make the escrow account happen! We are very thankful!
Michael, you also went beyond the call of duty. You were very patient when showing us homes. We went to the same house numerous times like the dark townhouse, smelly house and the brick house which we finally settled on. When it looked like the deal would fall thru, you made it happen with giving up part of your commission. We are very grateful!
Angela, I don’t know how you put up with all the emails and phone calls, being the middle man between the buyer and the sellers with all the emotions on both sides. You handled it with grace and professionalism.
Thank you all again,
CINDY & DON BRINKLEY
We have had the pleasure of knowing, and working with, Ida Terbet and her outstanding team for the past 16 years! During that time they have sold three houses for us in the Raleigh/Cary area. Each experience with Ida and her team could not have been any easier or more enjoyable! The reasons we consistently chose Ida over other real estate professionals are numerous, however the primary factors are her unyielding commitment to customer service and satisfaction, her drive for excellence in all she does, and her positive and professional attitude! You will not find a more dedicated team and real estate professional than Ida Terbet! From the beginning of each sale process until the last final transaction, Ida and her team are with you 24/7 – over communicating, addressing any questions and ensuring your ultimate satisfaction. Sadly, we are moving out of the Raleigh area and will no longer have the opportunity to work with Ida. While our professional relationship may have come to an end, we are happy and proud to call her a trusted friend! Best wishes for every continued success in your career Ida! God Bless!
Thank you for your team’s effort in selling our home. Thank you for the blanket…Caitlin is currently snuggled up in it watching her Veggie Tale movie…too cute. J
This is all God's perfect timing of course, but right now just feel like I got swept up by a hurricane since we listed the house :-). It is all working out.
Thank you so much Ida for all of your hard work for selling my house. I also cannot praise your team enough - Especially Angela, she was super great at keeping me informed of things, and letting me know what I needed to do next and when.
I have bought/sold 4 houses in my life, and this time by far was the smoothest time of them all.
A big praise also for Mark and his team - they did the punch list in a short time and did an excellent job on everything - no negatives at the walk thru!
No, Angela did not ask me to send this to you, I am doing it of my own initiative.
Hello Ida, Gail and Angela,
I just want to thank you for seeing me through a very stressful time of selling the home that I loved and finding a new home to love. You have succeeded at both, I am so relieved to have sold Lostwood and I lOVE my new Wakefield home.
You are a great team of caring professional women that I will recommend to all my friends!
All the best and a big thanks to the team!
I wanted you to know that I truly appreciate your hard work, dedication and patience to make this happen. I am very grateful to have met you all. You have made it so easy for me to have sold my home long distance by taking care of every detail to get it ready and sold so fast. Thank you for making this somehow difficult step of letting go of my life in NC so easy for me to deal with from here, my new life in The Netherlands. So keep in touch! and take care!
I hope that you are having an enjoyable summer. I wanted to thank you for the personalized gift that you sent me after completing the sale of my house.
I appreciated the effort that you and your staff made to do all this in such a timely manner. This was the first time I have ever sold a house. Shanan Morales and Angela Hawley walked me through the complex process of listing and closing, and they were always available to answer my questions and concerns. The contractors that you recommended worked hard to improve the property while staying cost-effective. They repaired and improved the property faster than I ever expected. Your ideas for repainting and repairing obviously made a difference in updating the house's appearance. You and your staff were always professional and focused in order to keep the sale and closing process moving along. That was reassuring to me, since I was busy at work and a long distance from Raleigh all summer long.
I am fortunate to have contacted you. I hope that you and your group continue to have a successful and profitable year. I will certainly recommend your group to anyone in the future when I have the chance.
I enjoyed working with them and looking forward to a long friendship!
Dear Ida: Emily and I are surely thankful you moved so quickly and professionally in the sale of our home, much more efficiently than the time it has taken us to send you this belated note of thank you t you and your staff, especially the closing work of Angela, for such a fantastic job well done. Without your commitment to your tasks to complete in the compressed time frame, we would probably still be stumbling around wondering what to do next. Thank you also for working with such a delightful buyer. We have talked to them a couple of times since the closing and they seem well pleased with their choice. We truly hope this will continue to be the case. We also thank you for the beautiful and useful blanket. Little did you know it would blend so well with the colors in our new home. It is a perfect fit. Thank you again for a job well done and we wish you every continued success.
Happy holidays to you and the family! I meant to send you a note earlier to thank you for the embroidered blanket gift you had delivered. That was not necessary but we appreciate it.
It was a stressful time to sell the house, move and then host 5 kids for Christmas but we did it!!
Thank you again for taking care of me with house matters. I will always be grateful for your understanding during that very stressful time with my divorce.
Best to you and yours!
Bought and Sold a Home With the Ida Terbet Group!
Just a note to say it was a pleasure working with you and Angela on the Ivy purchase for the Surlak family; they are very happy. Angela was always responsive and on top of things and we know how important that is!
Look forward to working with you both again!
Thanks so much to you and your team for making the sale of our Durham property happen! Your expertise in the market, improvement recommendations and pricing guidance were key.
I am especially grateful to Angela and Andre for their responsiveness and patience.
Thanks so much for all your efforts getting our house sold!
Thank you so much for a great closing experience! It is great to work with someone who cares as much as I do! I hope to work with you much more in the future!
Thanks for hanging in there with us and for all you did in bringing this to a close.
What a blessing you are to the community. Keep up the good work. Thanks for your generosity.
Thank you…your thoughtfulness is appreciated.
I just really enjoyed working with you so much! You made things happen. I hope we can work together again real soon.
You are Awesome!
Upon the sudden death of my sister, I was faced with the daunting task of selling the home she loved. Going into this with a sad heart, I enlisted Ida to handle the sale. She not only sold the property in a timely fashion, she brought to the family a sense of caring and compassion that went beyond a “sale”. And for that, we were greatly appreciative.
Also, a contribution made to the Duke Children’s Miracle Network in my sister’s name brought to the family another level of comfort.
Thanks to you, Ida, and to your team.
I have to pay you a compliment. You’re just downright professional. Your office is very professional and that’s how I am. Really pleased with how your marketed our house. I told Patty to look at your website to get some ideas. Just wish I had gone with you sooner.
Hello Ida and Angela,
We quickly realized after purchasing a home before we had sold the previous one, that we were in for a stressful few months of dual-mortgages and back-and-forth trips to maintain the house during the sale period.
The selling point of using you and your team before we ever signed a contract with you, was your in-depth research on the market in comparison to our house for sale, the straight-forward attitude and the initial walk-through. The walk-through was really what we needed. An agent is supposed to have the information and wherewithal to get the house ready for potential buyers and effectively sell the property. You did both. The 15 minutes we spent walking through the house having you point out areas to improve/change really stuck with me. Changes to a house are not necessarily something a seller wants to hear, but sometimes they really need to be said and acted upon. Most sellers are not real estate agents and as such, need a little more hand-holding in regards to how to update the house for a more ‘neutral’ feel, which can appeal to a larger audience of buyers. Sure enough, 5 weeks after listing with you we had an offer and closed the following month.
I’d like to thank you Ida, Angela, and your team for the communication during the selling process as well as the closing process. I have already offered your name to a friend who will be changing agents in the coming months.
We wish you and your team good luck on your 2011 goals and hope you have a Happy Year.
I wanted to take a moment and send you my thanks for selling our home in Wake Forest. In a market such as this one, the idea of selling our home in a reasonable period of time at a reasonable price seemed like a pipe dream. That being said, we were very confident in you and your team as we reflected on the positive experience we had with you 11 years ago when you helped us sell our previous home.
I also wanted to give you some feedback from my perspective of why I would use you again should the need arise and hopefully this can help not only you and your team, but perhaps perspective sellers who are considering hiring you and your team to do the same for them.
First, I appreciate the little things you do personally that I recognize as the things everyone could and should do but somehow don’t seem to. When Kathy contacted you about meeting with us to discuss listing the home, you made it clear that you knew who we were and that we were previous customers of yours. I’m sure like everyone else in the world, you keep files. The fact that you took the time to look us up and refresh your memory may not appear to be a huge thing (anyone could do that) but they were huge to me because you took the time to actually do it. You asked about our daughters by name and how things were going at school for Kathy. True professionalism!
Your team has been unbelievable. Working with Gail Welch on the purchase of our new home has been awesome. Knowing that we needed temporary housing she spent a lot of time including a Sunday afternoon helping us locate a suitable housing situation. Her negotiation and knowledge in working with our builder in pre-construction meetings has been a huge confidence builder for us.
Angela Hawley has been so good to work with as the closing coordinator. Last week we spoke at 8:30pm one evening as she continued to make herself available to Kathy and I as the closing drew near. Even today she offered to make arrangements with a delivery contact to reroute a shipment that was trying to be delivered to our old address. Team members like Angela and Gail are rare and certainly reflect the mission you attempt to live out in serving your customers.
If I was asked why I choose you and your team I would relate it to my own experience in business. There’s a reason you sell a lot of houses, it doesn’t happen by accident. There are also benefits of working with someone that sells a lot of houses that you won’t get with someone who doesn’t.
1. You know the market, what’s selling, what’s not, and what it will take to lift a property above the crowd. This market makes this all crucial. You sold my house in less than 2 months. From my view you gave Kathy and I a list of what we needed to do to get the house ready for market and then to our credit we trusted you and did it all. In that respect, we partnered. I can’t imagine why anyone would hire you and then second guess you.
2. Being a busy person, one of the hidden costs of selling a home is the hassle factor. With you, we get your team which includes all of the sub contractors you bring to the table. I never once considered shopping around on any of those services (contractors, cleaning, movers, etc.) because I knew that I was but one customer to these companies but they would look at me as one of Ida’s and that would mean a ton. My experience was just that. They were more afraid of you then they would ever be of me (I say that with a positive smile because they all seem to have respect for you and enjoy their partnership with you).
3. Your passion and that of your team. Real Estate is a tough business I’m sure as are all businesses today. There is no doubt in my mind that you are “eating, drinking, breathing, and sleeping” real estate and selling my home…every day all day. It’s obvious to me and it’s what I think any seller wants from the realtor they choose. Again there’s a reason you sell a lot of houses.
Again, thanks for serving us as you have. Feel free to share my comments with anyone you feel could benefit. I’m a fan.
This was a pleasurable experience. I was very impressed with the level of service we received from the entire staff. We ere also impressed with the “CSS” service it was great to be able to go over the feedback over and over when necessary. You all made a stressful experience enjoyable.
We would not have had the favorable out come had you not been so generous and so personally involved in the marketing. You are terrific! Hope to see you out and about soon. Thanks for everything Ida.
Thank you so very much for all of the hard work and effort you put into selling our home. You and your team are wonderful, and we enjoyed working with you all. We felt so at ease entrusting the sale of our home into your capable hands. Donnie, Grayson, and I are very appreciative of all that you and your team did to make the sale of our home a successful endeavor! Donnie and I would also like to thank you for giving a donation to Duke’s Children’s Hospital in our honor. That was such a lovely gesture. Thanks so much Ida!
All of your team players went out of their way to make this difficult transition as pleasant as possible for me; for this I THANK YOU from the bottom of my heart.
You are the best! Thank you for all you did for us this year. We love you all!
Thanks a lot for what you did for us. I am very thankful for all the information and the precious time you gave me on Monday. I have really appreciated your professionalism and your kindness.
Thanks a lot for what you did for us. I am very thankful for all the information and the precious time you gave me on Monday. I have really appreciated your professionalism and your kindness.
Thank you and your wonderful staff once again for a job well done!
I want to thank you for finding our home for us. It is perfect and in a beautiful neighborhood. You are the epitome of “professional”.
I always enjoy working a transaction with you because I know it will run smoothly. See you at closing!
I will never live down the shame of having called you at 6:00am. But, I will also never forget the GRACIOUSNESS with which you answered my questions and calmed me down. I am deeply, deeply grateful.
Thank you and your team for a wonderful job. You guys are the best and we love you too!
Add A Testimonial
Would you like to add a testimonial about your great experience with us? Use this fast and easy form to send us your comments and feedback.